Sofas Etc. in Ventura, CA Open now

Reviews about Sofas Etc.

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  November 30, 2019, by Miklo Velka
  To all people that are looking for new furniture, think again before going to this place. This was my second time shopping at this place only to be given a floor model set of furniture that they were trying to pass as a whole new set. They even made me wait approximately 6 weeks for my new set to arrive from somewhere overseas, only to be given the stuff that they had in their show room all along. WHAT!? I know, right? How do I know the set was a used one you may ask, well when looking at the item we were purchasing we noticed a visible mark/scratch on it and when I went to pick it up 6 weeks later the scratch was on the piece that I was picking up. Was it a coincidence that my new set of furniture had the same exact scratch that the floor model had six weeks ago? I think not. Once at the store I went and checked the same item that was now on display for customers and noticed that the scratch was gone from that one and magically jumped in to mine I guess. To make matters worse, I talked to the sales rep (I know her name but will not say it, hopefully she reads this and feels guilty) and confronted her about and she just straight out lied to my face when all along she knew she was giving me something used.. There wasn't even an owner or manager for me to talk to about this issue until someone from the store called me the next day and said lied again telling me that that was a new set of furniture, all bs in other words. In all she offered me a half price discount which I did not take because after what happened I will never give these shady people a penny. This is the absolute worst place I've ever been in. So to anyone who's looking at this place for furniture, make sure that you check everything that your buying because you might just get the exact same used one even though you're paying for something new..